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Our promise as a strategic Healthcare IT partner is to offer healthcare organizations a competitive advantage by creating a healthier bottom line and harnessing the impact of technology on the quality and cost of patient care.

Patient Portal Support

Refer your patients to an IT specialist for worry-free patient portal support.

PDS Patient Portal Support® offers healthcare organizations across the country a unique, patient-centric resource for supporting patients’ online access to their EHR and other available healthcare services. We provide your patients with a positive EHR onboarding experience with a help desk staff that specializes in online patient portal support.

Patients can expect superior service from our Midwest-based, 24/7 Service Desk and HIPAA-trained analysts. And, your IT department can experience worry-free IT patient portal support while focusing on higher priorities.

To learn more, visit Healthcare Patient Portal Support.

Mobility and Collaboration

Increasingly, primary care providers, nurses and specialists are leveraging BYOD (Bring Your Own Device) by choosing the compute device that best suits their workflow. A primary interest of healthcare organizations is ensuring compliance with regulatory requirements such as HIPAA, HITECH and PHI security.

We provide an integrated set of care provider mobility, follow me computing and collaborative care solutions, reshaping how care providers are leveraging clinical mobility to gain care team efficiencies and improve patient responsiveness and satisfaction.

For a customized assessment of your healthcare organization’s clinical mobility and collaboration effectiveness, contact PDS today.

Identity & Access Management

The security of patient information is a top concern for today’s healthcare organizations, and an increased focus on data protection requirements and security initiatives makes process-driven Identity & Access Management (IAM) more critical than ever before.

Learn more about how an IAM solution can impact your organization, and how PDS can help.

Consulting and Integration

We offer decades of healthcare experience. Our Consulting & Integration services are designed to enable health systems to begin the process for establishing a new level of standards for quality, improved provider efficiencies, and delivering value-based business outcomes. Unique design services around cloud adoption, collaboration, or analytics are just a few of the consulting services we help our customers with today.

The process for our high value, high touch consulting services includes four easy steps: discovery, assess, plan, and design. Outside of the process, each one of our consulting engagements is customized and begins with a strategic conversation around your needs and specific pain points.

To learn more about Consulting and Integration, visit PDS Services.

Implementation Services

We continue to maintain high level certifications for advanced data center and end-user hardware / software technology implementations. On-going professional development and training for PDS Enterprise Architects and System Engineers ensures our customers receive only the highest quality of service day in and day out.

We offer Implementation Services for Data Center Technologies, VMware Virtualization, Access and Identity Management, Windows 7 Migrations, Mobility, Application/Desktop Virtualization and Messaging, Directory and Desktop Management.

To learn more about Implementation Services, visit PDS Services.

Healthcare GPO Partnerships

We hold national contracts for IT Products and Services with two leading healthcare GPOs – Novation and Premier Healthcare Alliance.  In addition, we are the sole-source IT VAR supplier for the MSS and UMCSC Regional Supply Networks.

Our national contracts for IT Products and Services provide healthcare organizations access to special pricing agreements and value programs with the goal of reducing acquisition cost, increasing operational efficiency and quality of end-user experience.

Alignment of IT and Supply Chain initiatives is a key component to achieving overall business and clinical objectives. We have provided innovative programs for GPO Members for over 17 years and our continued growth in contracts and participating members is validation of the consistent value we strive to deliver.

Programs and Benefits include:

  • Member Portal and product catalog management
  • Dedicated Account Management team for GPO members
  • Facilitation of Group Buys and aggregation opportunities for cost-savings
  • Custom reporting – Spend analysis, cost-savings, trend analysis
  • EDI Services – GHX, Lawson Punch out, Microsoft Biztalk Integrations, etc.

To learn more about GPO Partnerships, contact our GPO Alliance Manager today.

IT Value Added Reseller (VAR)

We are in our third decade of being a trusted healthcare advisor with expertise across multiple competencies to help clients choose and use the right hardware, software, or services.

From initial requisition to final depreciation, we’re here to make sure you have the right technologies at the right times. Value Added Reseller Services include:

To learn more about IT Value Added Reseller services, contact PDS today.

Shop PDS

Many of us embrace the anonymous aspects of online shopping, but we still like it when the system remembers what we’ve bought before or our shipping address. Shop PDS lets healthcare purchasing departments quickly search, compare, and buy products while providing a birds-eye view of previous purchases to help track assets, history, RMAs, Quick Lists, warranty information, and more. It’s a consumer-feel shopping experience with business-class benefits and better IT procurement experience. The benefits of the Shop PDS experience include:

  • Customer portal for ordering and reviewing technical specifications
  • Order tracking, RMA and inventory management
  • Quick Lists for common or return users
  • Customer Approval Routing tool for quality control
  • Dedicated Healthcare Account Team for convenient support online or by phone

Access your Shop PDS account or learn more by contacting PDS today.

Partners & Certifications

We feel strongly about surrounding ourselves with partners of strategic value, longevity, and who are respected within their industry. Like you, we believe it’s essential to have an information technology partner that supports your business strategy and believes it’s transformational to have one that expands your concept of what’s possible. This is what drives our approach to selecting the manufacturers we represent.

Become a PDS partner today by contacting pdsvendorrelations@pdsit.net.

View our complete list of Partners.

What Our Clients are Saying
  • “PDS is very relationship oriented. Don’t change a thing! I appreciate having people at multiple levels of the organization who know me, and I feel like I can contact in time of need. Several of your staff feel like an extension of my team.”

  • “The ease and delivery that we get with their lifecycle management program has really allowed us to provide a lower cost solution to patients.”

  • “We have high expectations of PDS. The team regularly demonstrates their ability and willingness to meet our expectations.”